Do not send a denture through the post until the receiving clinic or laboratory has agreed the arrangement. A repair may need an examination of your mouth, and not every provider accepts postal work. Confirm the pathway before giving up the appliance you rely on.
Check what the provider needs
Ask whether a clinical appointment is required, which parts to send and how your case will be identified. Explain any soreness, fit change or repeated breakage. The condition of the denture alone may not reveal why the problem happened.
Get packaging instructions
Use the provider's advice on cleaning, storage and packaging. A rigid container and protective outer packaging may be needed, but follow the specific requirements rather than guessing. Keep fragments together and avoid materials that could leave residue on repair surfaces. Do not send it loose in an envelope.
Confirm timing and responsibility
Ask when it will be assessed, how you will receive a quotation and what happens if it cannot be repaired. Clarify return delivery, tracking and any insurance arrangements. Do not assume a stated repair time includes postal transit or guarantees safe arrival.
Plan for being without it
Discuss a suitable spare and any practical difficulty with eating or speaking. If you need treatment urgently, postal work may not be the appropriate route. Avoid mailing a denture that may be needed at an imminent clinical appointment. A short call before posting can prevent an avoidable period without an appliance or a repair that does not address the underlying problem.
Sources and further reading
These sources support the clinical background. The practical planning suggestions are general guidance, not an individual diagnosis or treatment plan.
Information checked: 22 October 2026.
Related guides
This guide provides general information. Simon and your dental team can advise on your own circumstances.
